Out of Hours

On Monday to Friday from 6.30pm to 8.00am, and for 24 hours at weekends Bucks 24/7 service works in partnership with Buckinghamshire Healthcare Trust and South Central Ambulance Service to provide the service in Buckinghamshire. The service is commissioned by NHS Buckinghamshire Chiltern Clinical Commissioning Group.

Bucks 24/7 Service

Bucks 24/7 Service provides advice, information and treatment for NHS patients who become unwell when their own GP surgery is closed.

How does the out-of-hours service work?

The Buckinghamshire GP out-of-hours service does not offer walk-in appointments and access to the service is made via the national NHS 111 call line. In Buckinghamshire, this service is provided by the South Central Ambulance Service (SCAS), in partnership with Buckinghamshire Healthcare Trust, from their base in Bicester.

Calls to NHS 111 are free from mobile phones and landlines and the service can be accessed 24 hours day, 365 days a year by dialling 1-1-1.

The NHS 111 team will assess your condition over the phone and if it is clinically appropriate, they will refer you to the out-of-hours service. This will then result in either:

 

         A face to face appointment to attend a primary care centre to see a doctor (bases are located at Stoke Mandeville hospital, Wycombe hospital and Amersham Health Centre)

         A home visit from a doctor

         Advice on next steps to deal with your condition over the telephone

Urgent Treatment Centre  

The GP-led Urgent Treatment Centre in Wycombe is open 24 hours a day, seven days a week. It is based at the High Wycombe Hospital site and offers support to people who need to access services for minor injury and illness. It provides a walk in service and no appointment is necessary.

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